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about us
Thursday, 19 August 2004 14:11

VSG Worldwide LLC

Microsoft and Cisco Authorized
IT Support Engineers


VSG Worldwide: The Microsoft and Cisco Certified IT Consulting Experts

VSG Worldwide's computer support experts have been the premiere source of certified Microsoft and Cisco network integration and IT consulting services for businesses in the East Texas Area and throughout the United States. VSG Worldwide also provides computer consulting in major cities around the U.S. and offers immediate remote troubleshooting and phone support anywhere in the country. Whether your small business needs a support technician, IT consultant, applications programmer, security specialist, or a Cisco-certified CCIE network engineer, VSG Worldwide is the smart choice for computer help with email migration and support, security and virus protection, Help Desk outsourcing, network integration, project planning and documentation, IT outsourcing, managing Cisco firewalls and switches, Windows and Linux networking and applications, network security consulting, and Linux application support.

VSG Worldwide offers local small businesses world-class IT consulting services plus remote or onsite technical support for networks based on Microsoft Windows Vista, Windows XP, Windows 2000 Server and Windows Server 2003 technology and Microsoft's .NET platform including Microsoft Exchange Server 2007, Microsoft Exchange Server 2003 and SQL Server.

Remote Possibilities
Traditional delivery of IT support services to small businesses is based on the efforts of a local on-site consultant on whom a client company relies for virtually all network support. This exclusively on-site model is fraught with problems due to the absence of a complementary remote support organization. Many issues that could be resolved immediately via a skilled team of remote support engineers are often unnecessarily prolonged while waiting for a local consultant to show up in person. The resulting losses in productivity are often compounded by a cost structure that typically requires minimum on-site bill times that can turn a 10-minute problem into a 2-hour expense. VSG Worldwide’s business model of billing by the minute and charging only for service actually delivered allows VSG Worldwide’s remote support experts to solve hundreds of small problems daily at the lowest possible cost. Further, the confidence of having ready access to a team of technical professionals opens the door to a new realm of powerful IT solutions that many small organizations might otherwise shy away from for fear of having inadequate support resources.

Backed by Popular Demand
The complexities of today’s office network infrastructures combined with competition for dependable local talent has motivated companies to seek new avenues for obtaining the support they need to build and maintain productive, secure and reliable network systems. Hundreds of companies have entrusted their IT support needs to VSG Worldwide’s engineers who specialize in providing affordable, enterprise-level expertise to small businesses. VSG Worldwide has delivered on-site and remote support to customers in the United States. Remote support tools and high-speed Internet connectivity have matured to the point that there are very few IT support tasks that cannot be performed remotely.

VSG Worldwide’s Value Proposition
VSG Worldwide has built a team of top technology experts. Many IT support organizations have pursued a path of cost reduction by outsourcing expertise to countries where labor is cheap but where language and cultural barriers pose significant challenges to providing effective support. VSG Worldwide has succeeded by leveraging its proven, office infrastructure and the efficient delivery made possible through remote support technologies to provide one of the best value propositions available to small businesses. VSG Worldwide’s engineers know how to work effectively with a company’s in-house support personnel to deliver fast solutions that minimize both consulting fees and lost productivity.

A Model of Efficient Support
VSG Worldwide’s model of maintaining having a team of IT generalists together with a highly specialized group of subject matter experts makes it possible for clients to get the most expedient, efficient, and cost effective IT support possible. Rather than having an IT generalist flail around with niche technologies they lack the deep expertise with, VSG Worldwide engineers can call upon consultants that have the depth and breadth to deal with complex problems and define field-proven architectures that provide a solid foundation for today’s requirements and for future growth.

Key Facts About VSG Worldwide

  • Because VSG Worldwide is a Microsoft Gold Certified Partner, each VSG Worldwide Certified support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available.
  • VSG Worldwide's IT outsourcing, helpdesk, call center, and staffing services allow small businesses to benefit from the in-depth computer help associated with big companies without the high cost of maintaining a large in-house IT staff.
  • VSG Worldwide's state-of-the art virtual office uses the Internet and wireless technology to ensure that a technician or IT consultant is ready to solve your problems quickly.
  • VSG Worldwide offers on-site troubleshooting, IT outsourcing and IT consulting services to businesses in the U.S. VSG Worldwide can also remotely monitor and repair your LAN and WAN to reduce cost and improve service levels anywhere in the USA.
  • VSG Worldwide can provide quick access to a Cisco-certified engineer by telephone so that you can get immediate help for urgent network problems that are impacting business productivity but are beyond the scope of your ordinary network support resources. VSG Worldwide's Cisco experts can establish secure remote connections to your system and use advanced network monitoring and analysis software to provide quick and affordable fixes to infrastructure problems.
  • VSG Worldwide is experienced in the design, installation, and integration of cohesive networks by combining advanced technology from a variety of top hardware and software vendors that include 3COM, Adaptec, APC, Axent, RIM Blackberry Wireless, Checkpoint, Citrix, Cisco, Computer Associates, D-Link, HP/Compaq, Dell Computers, IBM, Intel, Lucent, Linksys, Maxtor, Netgear, Netopia, Network Associates, Nortel, Quantum, SMC Networks, Symantec, Trend Micro, VERITAS, and WatchGuard.
  • VSG Worldwide can give your small businesses access to an IT consulting professional with expertise in Microsoft Exchange Server 2007, Microsoft Exchange Server 2003, Microsoft Exchange 2000 Server, Microsoft Outlook, and VPN technology in order to define a fault tolerant email solution that provides secure email connectivity throughout your small business, even for people who telecommute or for road warriors with multiple computing devices such as a desktop PC, laptop, RIM Blackberry Wireless Handheld, or data-enabled cell phone.
  • VSG Worldwide's consultants can help your enterprise implement Microsoft Internet Security and Acceleration — ISA Server 2006 — which builds on Windows 2003 security and Active Directory for policy-based security, acceleration, and management.
  • VSG Worldwide's security services include a comprehensive security audit, disaster recovery, virus protection and deletion, spam filtering, firewall technology, ISP relationships, backup strategy definition, and planning for secure commerce.
  • VSG Worldwide's experience with wireless data communications — which include Blackberry, 802.11a and 802.11b WiFi — gives your small business access to expert support for telecommuting, mobile applications, and ad hoc networking.
  • VSG Worldwide can provide a Microsoft-certified IT consulting expert who can help you plan and manage a seamless move of your IT infrastructure to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout.
  • VSG Worldwide is recognized as one of the top consulting firms and Microsoft partners in the East Texas Area that specializes in meeting the unique needs of small businesses.
  • VSG Worldwide's IT consulting experts have extensive day-to-day experience working with dozens of leading ISPs and telecommunication carriers delivering a broad array of WAN and Internet connection options, including ADSL, ATM, DSL, frame relay, SDSL, T1, T3 and VPN solutions to support our clients' multi-office networks and Internet connectivity, and voice communications requirements. Our ISP, telecommunication carrier and collocation vendor experience includes AT&T and Centurytel.

If your small business needs computer help, IT outsourcing, or computer consulting services from a VSG Worldwide technician or IT consultant:
Call 903.297.8740 or send email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For urgent troubleshooting or desktop support or to find out how to get in touch by phone with a Cisco-certified expert for fast assistance with your network infrastructure, visit www.vsgworldwide.com

Last Updated ( Wednesday, 07 May 2008 12:44 )
 
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Additional contact information:
Customer Service
David Nix

903.452-7850

david.nix@vsgadmin.com

Schedule a Service Call
903.297.8740
Bi-Lingual Assistance Available

VSG General Manager
Mark Strait

903.738-8091

mark@vsgworldwide.com

Administrative Assistant
Lupita Salinas

903.297.8740

lupita@vsgadmin.com
Bi-Lingual Assistance Available

Senior Account Manager
Mendy Turner

903.746.3733

mendy@vsgworldwide.com